Last Updated: May 7, 2025
1. Introduction
FullPull Media OÜ (registry number 16471948), operating as Velar3D (“we”, “our”, or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you provide directly to us, such as:
- Contact information (name, email address, phone number, postal address)
- Account information (username, password)
- Payment information (processed through secure third-party payment processors)
- Communication preferences and history
- Information about your smart home setup and devices
We may also automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring website)
- Cookie and tracking technology data
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement appropriate security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at info@velar3d.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@velar3dcom
Address: Pronksi 3, 10124, Tallinn, Estonia